Newsletter Regulations

§1 Preliminary provisions

This document defines the rules for the provision of the “Newsletter” electronic service by the Service Provider.
It is prohibited to send illegal content via the form available on the Website.

The User may use the content provided via the Newsletter service only for permitted personal use. Unlawful use of materials, copying, reproduction, resale may result in civil (including damages) or criminal liability.

You can contact the Service Provider at the following details:
address: ul. Wrzosowa 6, 62-550 Wilczogóra, Poland
e-mail address: contact@bowoole.com
phone number: +48791409209

The User concludes a contract for the supply of digital content under which he is obliged to make a payment with data or pay a price on the terms set out below.

The Newsletter service is covered by copyright and other property rights of the Service Provider.

The Service Provider reserves the right to discontinue the provision of the Newsletter service at any time. The Service Provider will inform the User about the cessation of the Newsletter service via the e-mail address provided when subscribing to the Newsletter service.

§2. DEFINITIONS

§2 Definitions

Newsletter – a service provided electronically by the Service Provider, consisting in sending marketing information electronically to the e-mail address provided by the User, with the User’s prior consent after subscribing to the Newsletter

Regulations – these Newsletter regulations

Website – website at www.bowoole.com and all its subpages

Subscriber – a User who has expressed willingness to use the Newsletter service and has agreed to receive messages via e-mail to the e-mail address provided by him/her/them

User – a natural person who signs up for the Newsletter

Service provider – Agnieszka Dubowska running a business under the name boWOOLę handmade by Agnieszka Dubowska at Wilczogóra 62-550, ul. Wrzosowa 6, VAT ID: PL6653038264 in accordance with the document generated from the Central Registration and Information on Economic Activity system

GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation data)

§3 Ordering the Newsletter Service

To order the Newsletter service, the User should use the form embedded on the Service Provider’s Website on the footer of www.bowoole.com website.

For this purpose, the User should complete and send the form by entering the name and e-mail address in the appropriate fields, accepting the provisions of the Regulations and then confirm the registration by clicking the button in the e-mail sent by the Service Provider to the e-mail address provided in the form.

The above is tantamount to concluding an agreement with the Service Provider for the delivery of Newsletter service.

The User is fully aware that by completing and submitting the form she/he/them is subscribing to the Newsletter, i.e. commercial information about products and services, new products, promotions and other initiatives related to the website www.bowoole.com

Newsletter can also be ordered for PLN 59 gross (payment in advance), for this purpose the User should contact the Service Provider at the e-mail address: contact@bowoole.com, providing the following data: name, surname, address, e-mail address , optionally company name/Tax Identification Number. Then, the Service Provider will send the User the sales regulations (which must be accepted by entering in the message: I have read and accept the regulations) along with a pro forma invoice, which must be paid within 3 days from the date of receipt of the e-mail.

Acceptance of the sales regulations is voluntary but necessary to conclude the Agreement.

The User has the right to withdraw from the contract for the provision of the Newsletter service within 14 days from the date of its conclusion.

The User who wants to use the Newsletter service is obliged to provide true personal data when completing the Subscription Form.

§4 Withdrawal of consent

The User may withdraw consent to the Newsletter at any time, without giving a reason.

For this purpose, the User should use the option to cancel the subscription, which is made available by the Service Provider in each mailing message (at the very bottom of the message) by clicking the Cancel subscription button or send a message to the Service Provider’s e-mail address provided above, informing him about the decision to withdraw consent.

After withdrawing consent, the Service Provider will store the User’s data in the database for sending the Newsletter, until the competent authorities can control the correctness of the data processing process by the Service Provider related to the Newsletter service.

§5 Complaint procedure

Complaints regarding matters relating to the Newsletter Service should be submitted electronically to the e-mail address or in writing to the Service Provider’s correspondence addresses indicated above.

The complaint should include:

  • contact details of the person submitting the complaint, necessary to send a response to the complaint, including: name and surname, e-mail address provided in the Newsletter subscription form.
  • a description of the irregularities in the Newsletter Service and expectations regarding the resolution.

Complaints will be considered immediately upon receipt by the Service Provider. The Service Provider will notify the complainant about the decision regarding the complaint no later than 14 days from the date of receipt of the complaint via e-mail to the e-mail address provided in the notification or by registered mail to the address indicated in the complaint.

The consumer has the opportunity to use out-of-court methods of dealing with complaints and pursuing claims. The consumer has the right, among others, to:

  • Applying to a permanent consumer arbitration court with a request to resolve a dispute arising from the concluded contract;
  • Applying to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the User and the Service Provider;
  • Free assistance from the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (including the Consumer Federation, the Association of Polish Consumers);
  • Detailed information on out-of-court methods of dealing with complaints and pursuing claims can be found by the consumer on the website http://www.uokik.gov.pl and at the offices and websites of district (municipal) consumer ombudsmen and social organizations whose statutory tasks are protection of consumers or Provincial Inspectorates of the Trade Inspection;
  • The user may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform is used to resolve disputes between consumers and entrepreneurs seeking out-of-court resolution of a dispute regarding contractual obligations arising from an online sales contract or contract for the provision of services.

§6 Personal data protection

Pursuant to Art. 13 section 1 and section 2 GDPR and the Act of May 10, 2018 on the protection of personal data, I inform that:

  1. The administrator of the User’s personal data is Agnieszka Dubowska, running a business under the name boWOOLę handmade by Agnieszka Dubowska at the address Wilczogóra 62-550, ul. Wrzosowa 6, VAT ID: 6653038264 in accordance with the document generated from the Central Registration and Information on Economic Activity system, also referred to as the Service Provider in the Regulations.
  2. You can contact the Administrator using the following data: e-mail: contact@bowoole.com or in writing to the Administrator’s address.
  3. The User’s personal data will be processed for the purpose of implementing the contract for the delivery of digital content in the form of a PDF file (Article 6(1)(b) of the GDPR) and the Newsletter service (Article 6(1)(f) – legitimate interest of the Administrator). . This is necessary for the performance of this contract.
  4. In connection with the User’s use of the Website, the Administrator collects data to the extent necessary to provide the individual services offered or conclude the Agreement, i.e. name and e-mail address, as well as information collected by the system for sending e-mail, such as date of registration, location, statistics , IP address.
  5. Users’ personal data may also be processed for the following purposes and on the following legal bases:
  • analyzing data collected automatically when using the website – pursuant to Art. 6 section 1 letter f GDPR (legitimate interest of the Administrator);
  • issuing an invoice and fulfilling other obligations arising from tax law – pursuant to Art. 6 section 1 letter c GDPR (obligation arising from legal provisions);
  • consideration of complaints or claims – pursuant to Art. 6 section 1 letter b GDPR (necessity to conclude and/or perform the contract);
  • determining, investigating or defending against claims – pursuant to Art. 6 section 1 letter f GDPR (legitimate interest of the administrator);
  • creating registers and records related to the GDPR – pursuant to Art. 6 section 1 letter c GDPR (obligation arising from legal provisions) and Art. 6 section 1 letter f GDPR (legitimate interest of the administrator);
  • archival and evidentiary purposes, for the purpose of securing information that may be used to prove facts – pursuant to Art. 6 section 1 letter f) GDPR (legitimate interest of the administrator);
  • Use of cookies on the website – pursuant to Art. 6 section 1 letter a GDPR (Consent).
  • The Service Provider will also be the Administrator of personal data of natural persons who decide to conclude a paid contract with the Service Provider for the provision of the Newsletter service. The User’s personal data will then be processed for the purpose of concluding and implementing the concluded sales contract, pursuant to Art. 6 section 1 letter b GDPR. Providing personal data for this purpose is necessary.
  1. Providing personal data is voluntary, but necessary for purposes related to the implementation of the contract and the legitimate interests of the Administrator. Failure to provide them will make the conclusion and implementation of the Agreement impossible.
  2. The Customer’s personal data will be processed for the duration of the contract, as well as for the period of securing any claims in accordance with generally applicable legal regulations. They will then be deleted, unless the User decides to use the Administrator’s services and leaves them on a different basis and for the purpose indicated.
  3. The Customer’s personal data will be made available to other data recipients, such as: Accounting, services providing IT system maintenance and hosting services, mail service provider, law firm, subcontractors and contractors involved in the work of the website, etc.
  4. Users’ data will not be transferred to third countries or international organizations.
  5. The User has the right to access his data, correct it, rectify it, delete it or limit its processing, the right to object to the processing, the right to transfer data, the right to request access to data, as well as the right to lodge a complaint with the supervisory body – the President of the Office for Personal Data Protection. Personal Data if he considers that the processing of his data is inconsistent with currently applicable data protection law. He also has the right to be forgotten if further processing is not provided for by currently applicable law.
  6. The Administrator takes technical and organizational measures appropriate to the degree of threat to the security of the services provided, in particular measures to prevent the acquisition and modification of personal data by unauthorized persons.

§7 Technical requirements

To subscribe to the Newsletter and to receive the Newsletter you need:

  • Internet access from a device enabling it (e.g. computer, telephone);
  • Properly configured, current version of a web browser that supports cookies and JavaScript, e.g. Google Chrome, Internet Explorer, Mozilla Firefox, Opera, Safari;
  • Active and properly configured e-mail account;

The Service Provider provides technical measures to prevent the acquisition, modification or distortion of personal data and information by Users and unauthorized third parties.

The Service Provider takes appropriate actions to ensure the proper functioning of the Website.

§8 Final provisions

The Service Provider reserves the right to make changes to the Regulations. The Regulations in force on the date of conclusion of the contract shall apply to contracts concluded before the amendment of the Regulations.
The regulations are valid from the date of publication on the website.

The Regulations were prepared on the basis of Polish law. In matters not regulated by these Regulations, the provisions of Polish law shall apply, including the Civil Code, the Act on Consumer Rights or other acts applicable to the activities and functioning of the online store, in force in the Republic of Poland.

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